I don't get the Bats to uphold, HELP PLIS

A couple of days ago I checked in uphold and they gave me some bats for verifying and registering correctly and I went from 2.5 bat to 5 bat, but when it comes time to want to see the value of those 5 bat in uphold it only charges me 2 ,5. I don’t know what to do, someone has any idea what it might be. Thanks